As a landlord preparing to rent your property, understanding our policies regarding tenant propane usage is essential. If you don’t want to be accountable for a tenant’s propane bill, kindly contact F.A. Days in advance.

If you wish to maintain automatic delivery and handle the propane bills, no immediate action is needed. However, for your convenience, we recommend sharing your tenant’s contact information with us for emergencies.

In contrast, if you prefer your tenant to manage the propane/oil usage and payment, it’s crucial to inform our office about the rental duration and ensure your tenant sets up an account with F.A. Days. Remember, once you transfer propane/oil payment responsibility, we can’t guarantee future deliveries for that account—the tenant will bear this responsibility. Any outstanding balances on your property account must be cleared before the account name is changed.

Ensure you and your tenant agree on who’s accountable for particular service/maintenance tasks, and inform F.A. Days ahead of time for efficient problem-solving.

Please note:

F.A. Days is not liable for any tenant negligence resulting in property, appliance, or heating/cooling system damages.

F.A. Days is not responsible if a tenant fails to supply propane to the property.

F.A. Days is not liable for an empty tank following a tenant’s occupancy, and our out-of-gas policy applies to any account that runs out of gas.

We strongly advise all landlords to familiarize themselves with our tenant policies.


Information for Residential and Commercial Tenants

If you’re a tenant responsible for the propane/oil &/or service at a property, you must set up an account with F.A. Days. We offer three delivery options for your convenience:

Will-call C.O.D status: Monitor your own tank and arrange deliveries with F.A Days, with payment required at or before delivery. Please note our out-of-gas/oil policy applies.

Automatic payment: Place a credit or debit card on file for automatic payment, ensuring you stay on our “1 bill – 1 fill” automatic delivery schedule. Should your card become invalid, the account will transition to will-call status, and our out-of-gas/oil policy applies.

Deposit: Leave a deposit with F.A. Days, determined by your tank’s size and the cost to fill it. Your account will be on a “1 bill – 1 fill” automatic delivery status as long as each delivery is paid for before the next. If the account becomes overdue, it will shift to will-call status, and the deposit will cover the outstanding balance. Upon lease termination, the deposit can be used towards your final delivery or refunded.

Any service call made by a tenant is their responsibility unless F.A. Days receives landlord confirmation to cover the cost.

The above policies also apply to any properties F.A. Days supplies oil to. While we can provide delivery windows and days, we can’t offer specific delivery times.